How quickly are orders processed?Processing orders quickly and accurately is our top priority. Virtually all orders are processed same day or next business day. We close early to the public on Wed/Thu but often there is still someone there to process online orders and ship them out. We generally get all orders placed by 2pm PST out the same day. We are in California so for our East coast friends it means you can place an order at 5pm and it has a good chance of still going out that day =). Back to Index
Where is the store located?
We are in Stockton, CA at 2502 Beverly Pl. (95204 zip) and we welcome anyone to come in and check us out!Back to Index
Will I get tracking information on my shipment?
There are 3 emails that you will receive throughout the processing of your order. The first will be automatic when you place your order, giving you a confirmation that it was received. The second will be a human response when your order is pulled and is ready for shipment. The final email will be automatically sent from our shipping website with your tracking information.
Most orders are sent USPS First Class or Priority mail and arrive within 3 business days, often in the first day or two, depending on location. Larger orders may ship UPS.Back to Index
How will my discs be mailed?
We try very hard to make sure your discs arrive to you in the best condition possible. We pride ourselves in the care we take with all the discs that come into our shop.
All one disc orders go out bagged, in a bubble mailer, with cardboard backing.
All orders of 2+ discs go out in a cardboard box! The top disc will be bagged and they will be packed so there is very little wiggle room in the box.Back to Index
What does Flatness and Stiffness mean?
We try to give as much information about your discs as we can so they are virtually in your hand! Our Flatness description comes from us looking at the profile of the disc to see how much of a dome it has, if any. The Stiffness corresponds to how much flex each disc has. Some discs are very stiff, while some are quite gummy. We use gummy and flexible interchangeably, we were asked once if gummy meant the grippy-ness vs flexibility.Back to Index
What’s with the odd price numbers?
We like when our in-store and event sales come out to even numbers after local taxes (i.e. $16.51 + tax = $18 total)Back to Index